About Us

Ingenuity Professional Services (Ingenuity-PS) is a small, customer centered consulting firm specializing in Remedy's Action Request System, change management, asset management, customer relationship management, employee workplace automation, business intelligence, computer telephony integration, knowledge management systems, application development, and integration services with all third-party applications that complement Remedy's functionality. Our specialized expertise in consulting and development allow us to efficiently create dynamic solutions to align your systems and your business goals.

We guarantee our service to our clients. I will let that sink in and then I will say it again. We guarantee our service to our clients. We back this guarantee by financially committing ourselves to perform on time, on budget and within the scope of the project. We are able to promise this because all of our consultants are dedicated, highly skilled and part of the Ingenuity Corporation, no sub-contractors.

All of our consultants are experienced with business processes and the Software Development Lifecycle including application analysis and system architecture, application development, project management, integrations, performance tuning and troubleshooting, testing, complete training, and process re-engineering. In addition, our consultants are more than capable of providing full discovery and documentation associated with integration services for network and system management applications, telephony systems (call centers), knowledge bases, paging software and third-party applications.

We can lead an entire team on a project from start to finish or we can join an existing team. Either way, you will find that our consultants' complete their assignments in an efficient manner that reduces the client's expenditure. We take the time to understand the client's market, which allows us to deliver innovative solutions that are customized and industry specific. Customer satisfaction is our highest priority and that means getting the job done they way you want it, when you need it, and for the price you can afford.

We look forward to working with you soon.